Terms & Conditions

This End User Licence Agreement (this "Agreement") governs your use of the IBTASIM mobile application for Android and iOS, including all related documentation (the "App"). The App is licensed to you, not sold.

This Agreement is a binding agreement between you ("you" or the "End User") and The Entertainer FZ LLC, Dubai, United Arab Emirates (the "Company", "we", "us" or "our"), which owns and operates IBTASIM and offers it as a service to the organisation whose personnel the programme serves ("your organisation").

By downloading, installing or using the App, you (a) acknowledge that you have read and understood this Agreement; (b) confirm that you are 18 years of age or older and eligible to use IBTASIM under clause 1; and (c) accept this Agreement and agree to be legally bound by its terms. If you do not agree to these terms, do not download, install or use the App, and delete it from your device.

Eligibility. IBTASIM is available only to active personnel whom your organisation has confirmed as eligible for the programme. Retired personnel and family members are not eligible. You sign in to the App using UAE PASS. Your access is personal to you and may not be shared or transferred. You are responsible for keeping your UAE PASS credentials and your device secure. Your access to the App ends automatically if your organisation informs us that you are no longer eligible.
Licence grant. Subject to the terms of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to (a) download, install and use the App for your personal, non-commercial use on a mobile device that you own or otherwise control (the "Mobile Device"), strictly in accordance with the App's documentation; and (b) access and use, on the Mobile Device, the Content and Services (as defined in clause 6) made available in or through the App, strictly in accordance with this Agreement.
Licence restrictions. You must not: (a) copy the App, except as expressly permitted by this licence; (b) modify, translate, adapt or otherwise create derivative works or improvements of the App; (c) reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or gain access to the source code of the App or any part of it; (d) remove, delete, alter or obscure any trademarks, copyright, patent or other intellectual property or proprietary rights notices from the App; (e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make the App, or any of its features or functionality, available to any third party for any reason; (f) remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management or security features in or protecting the App; or (g) misuse offers, including by redeeming offers on behalf of another person or in breach of the applicable offer rules.
Reservation of rights. You acknowledge and agree that the App is provided under licence, and not sold, to you. You do not acquire any ownership interest in the App under this Agreement, or any other rights to it other than to use the App in accordance with the licence granted, and subject to all terms, conditions and restrictions, under this Agreement. The Company and its licensors reserve and retain their entire right, title and interest in and to the App, including all copyrights, trademarks and other intellectual property rights in or relating to it, except as expressly granted to you in this Agreement. The IBTASIM name and logo are used under licence.
Collection and use of your information. You acknowledge that when you download, install or use the App, the Company may use automatic means (including, for example, software development kits, cookies and server logs) to collect information about your Mobile Device and about your use of the App. You will also be asked to sign in with UAE PASS, and we will receive information from your organisation to confirm your eligibility. All information we collect through or in connection with the App is subject to the IBTASIM Privacy Policy. By using the App, you consent to all actions taken by us with respect to your information in compliance with the IBTASIM Privacy Policy.
Content and Services. The App gives you access to offers and benefits provided by participating merchants, and to the IBTASIM website at ibtasim.ae (together, the "Content and Services"). Each offer is subject to the rules of use shown in the App for that offer. Merchants are solely responsible for the goods and services they provide, and for honouring their offers. The Company does not guarantee the availability of any particular offer or merchant, and the offers available may change at any time.
Updates. The Company may from time to time, in its sole discretion, develop and provide App updates, which may include upgrades, bug fixes, patches, other error corrections and/or new features (collectively, including related documentation, "Updates"). Updates may also modify or delete certain features and functionality. You agree that the Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Depending on your Mobile Device settings, when your Mobile Device is connected to the internet, either (a) the App will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You must promptly download and install all Updates, and you acknowledge and agree that the App or parts of it may not operate properly if you do not. All Updates will be deemed part of the App and be subject to all terms and conditions of this Agreement.
Third-party materials. The App may display, include or make available third-party content (including data, information, applications and other products, services and/or materials) or provide links to third-party websites or services, including merchant websites (collectively, "Third-Party Materials"). You acknowledge and agree that the Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of them. The Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links to them are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to the terms and conditions of those third parties.
Term and termination. (a) The term of this Agreement starts when you download or install the App and continues until terminated by you or the Company as set out in this clause. (b) You may terminate this Agreement by deleting the App and all copies of it from your Mobile Device. (c) The Company may terminate this Agreement at any time without notice if it ceases to support the App, if the IBTASIM programme ends, or if your organisation informs us that you are no longer eligible. In addition, this Agreement will terminate immediately and automatically without notice if you breach any of its terms and conditions. (d) On termination, all rights granted to you under this Agreement will also end, and you must stop using the App and delete all copies of it from your Mobile Device. (e) Termination will not limit any of the Company's rights or remedies at law or in equity.
Disclaimer of warranties. The App is provided to you "as is" and with all faults and defects, without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the App, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind, that the App will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards, or be error-free, or that any errors or defects can or will be corrected. Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.
Limitation of liability. To the fullest extent permitted by applicable law, in no event will the Company or its affiliates, or any of its or their respective licensors or service providers, have any liability arising from or related to your use of or inability to use the App or the Content and Services for (a) personal injury, property damage, lost profits, cost of substitute goods or services, loss of data, loss of goodwill, business interruption, computer failure or malfunction, or any other consequential, incidental, indirect, exemplary, special or punitive damages; or (b) direct damages in amounts that in the aggregate exceed AED 500. The foregoing limitations will apply whether such damages arise out of breach of contract, tort (including negligence) or otherwise, and regardless of whether such damages were foreseeable or the Company was advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability, so some or all of the above limitations of liability may not apply to you.
Indemnification. You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs or expenses of whatever kind, including reasonable legal fees, arising from or relating to your use or misuse of the App or your breach of this Agreement. Furthermore, you agree that the Company assumes no responsibility for the content you submit or make available through the App.
Export regulation. The App may be subject to export control laws. You must not, directly or indirectly, export, re-export or release the App to, or make the App accessible from, any jurisdiction or country to which export, re-export or release is prohibited by law, rule or regulation. You must comply with all applicable laws, regulations and rules, and complete all required undertakings (including obtaining any necessary export licence or other governmental approval), before exporting, re-exporting, releasing or otherwise making the App available outside the United Arab Emirates.
Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term, and all other provisions of this Agreement will continue in full force and effect.
Governing law. This Agreement is governed by and construed in accordance with the laws of the Emirate of Sharjah and the applicable federal laws of the United Arab Emirates. Any legal suit, action or proceeding arising out of or related to this Agreement or the App will be brought exclusively in the courts of the Emirate of Sharjah.
Limitation of time to file claims. Any cause of action or claim you may have arising out of or relating to this Agreement or the App must be commenced within one (1) year after the cause of action accrues; otherwise, that cause of action or claim is permanently barred.
Entire agreement. This Agreement, the rules of use for each offer and the IBTASIM Privacy Policy constitute the entire agreement between you and the Company with respect to the App, and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the App.
Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement will operate as a waiver of it, nor will any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right under it. In the event of a conflict between this Agreement and any other applicable terms, the terms of this Agreement will govern.